5 Great Tips To Help You To Become A Successful Receptionist

As a receptionist, you are responsible for making a good first impression on behalf of the company. Your organization hired you to greet clients and visitors and handle lightweight office duties. You have a passion for people and you want to succeed as a professional receptionist. In this article, you are going to learn 5 ways to help you become a success at your company. 1. Improve your people skills at work It's very important for you to be continually improving your people skills as a receptionist. Many times, you are going to deal with different people such as disgruntled customers, pushy salesmen, and important business clients. You need to be comfortable interacting with a variety of characters both on the telephone and in person. Balancing friendliness with professionalism is key. Improve your people skills by: • Maintaining eye contact with visitors. • Listen actively to visitors and co-workers • Be friendly and positive Check out this great TED Talk on "How to speak so that people WANT to listen" https://www.youtube.com/watch?v=eIho2S0ZahI&t=269s 2. Dress according to your company's dress code You are the first person the clients see when they step inside the company. Whether the company dress code is casual...Read More

Top 5 Ways To Be A Great Executive PA

Being an assistant to a busy executive can sometimes feel overwhelming especially with the amount of work that is involved. Time is limited and your manager is looking to you to get a large chunk of work done that you'll probably never get any credit for. Regardless, you are dedicated to being the best assistant that you can possibly be. In this article, we will be checking out the simple ways to be a great executive assistant and how to provide appropriate support to your new manager. See also: Personal Assistant Duties and Attributes Ask your manager to outline his/her expectations This will help you to be clear on the kind of support he/she needs. Go through your company’s mission, goals and policies so that you can use the information to handle different situations and deliver the appropriate level of assistance. Possible questions you could ask your boss: • What are my priorities for the week, month and year ahead? • What are your objectives? • Are you happy for me to answer emails on your behalf? • How do you organize your calendar? • How do you like to have your meetings set out? • How do you prefer to...Read More